Cisco 400-051 Exam Overview:
| Exam Name | CCIE Collaboration Written Exam (CCIE C) |
| Exam Number | 400-051 CCIE C |
| Exam Number | $450 USD |
| Duration | 120 minutes |
| Number of Questions | 90 - 110 Question |
| Passing Score | Variable (750-850 / 1000 Approx.) |
| Recommended Training | Study Material Exam Resources Evolving Technologies Study Resources Cisco Expert-Level Training for CCIE Collaboration |
| Sample Questions | Cisco 400-051 Sample Questions |
| Practice Exam | Cisco Certified Internetwork Expert Collaboration Practice Test |
Cisco 400-051 Exam Topics:
| Section | Weight | Objectives |
| Cisco Collaboration Infrastructure | 10% | 1. Cisco UC Deployment Models 2. User management 3. IP routing in Cisco Collaboration Solutions 4. Virtualization in Cisco Collaboration Solutions a) UCS b) VMware c) Answer files 5. Wireless in Cisco Collaboration Solutions 6. Network services a) DNS b) DHCP c) TFTP d) NTP e) CDP/LLDP 7. PoE 8. Voice and data VLAN 9. IP multicast 10. IPv6 |
| Telephony Standards and Protocols | 12% | 1. SCCP a) Call flows b) Call states c) Endpoint types 2. MGCP a) Call flows b) Call states c) Endpoint types 3. SIP a) Call flows b) Call states c) SDP d) BFCP 4. H.323 and RAS a) Call flows b) Call states c) Gatekeeper d) H.239 5. Voice and video CODECs a) H.264 b) ILBC c) ISAC d) LATM e) G.722 f) Wide band 6. RTP, RTCP, and SRTP |
| Cisco Unified Communications Manager [CUCM] | 22% | 1. Device registration and redundancy 2. Device settings 3. Codec selection 4. Call features a) Call park b) Call pickup c) BLF speed dials d) Native call queuing e) Call hunting f) Meet-Me 5. Dial plan a) Globalized call routing b) Local route group c) Time-of-day routing d) Application dial rules e) Digit manipulations 6. Media resources a) TRP b) MOH c) CFB d) Transcoder and MTP e) Annunciator f) MRG and MRGL 7. CUCM mobility a) EM/EMCC b) Device Mobility c) Mobile Connect d) MVA 8. CUCM serviceability and OS administration a) Database replication b) CDR c) Service activation d) CMR 9. CUCM disaster recovery 10. ILS/URI dialing a) Directory URI b) ISL topology c) Blended addressing 11. Call Admission Control a) CAC/ELCAC b) RSVP c) SIP preconditions 12. SIP and H.323 trunks a) SIP trunks b) H.323 trunks c) Number presentation and manipulation 13. SAF and CCD 14. Call recording and silent monitoring |
| Cisco IOS UC Applications and Features | 16% | 1. CUCME a) SCCP phones registration b) SIP phones Registration c) SNR 2. SRST a) CME-as-SRST b) MGCP fallback c) MMOH in SRST 3. CUE a) AA b) Scripting c) Voiceview d) Web inbox e) MWI f) VPIM 4. Cisco IOS-based call queuing a) B-ACD b) Voice hunt groups c) Call blast 5. Cisco IOS media resources a) Conferencing b) Transcoding c) DSP management 6. CUBE a) Mid-call signaling b) SIP profiles c) Early and delayed offer d) DTMF interworking e) Box-to-box failover and redundancy 7. Fax and modem protocols 8. Analog telephony signalling a) Analog telephony signalling theories [FXS/FXO] b) Caller ID c) Line voltage detection d) THL sweep e) FXO disconnect f) Echo 9. Digital telephony signalling a) Digital telephony signalling theories [T1/E1, BRI/PRI/CAS] b) Q.921 and Q.931 c) QSIG d) Caller ID e) R2 f) NFAS 10. Cisco IOS dial plan a) Translation profile b) Dial-peer matching logics c) Test commands 11. SAF/CCD 12. IOS CAC 13. IOS accounting |
| Quality of Service and Security in Cisco Collaboration Solutions | 12% | 1. QoS: link efficiency a) LFI b) MMLPPP c) FRF.12 d) cRTP e) VAD 2. QoS: classification and marking a) Voice versus video classification b) Soft clients versus hard clients c) Trust boundaries 3. QoS: congestion management a) Layer 2 priorities b) Low latency queue c) Traffic policing and shaping 4. QoS: medianet 5. QoS: wireless QoS 6. Security: mixed mode cluster 7. Security: secured phone connectivity a) VPN phones b) Phone proxy c) TLS proxy d) IEEE 802.1x 8. Security: default security features 9. Security: firewall traversal 10. Security: toll fraud |
| Cisco Unity Connection | 8% | 1. CUCM and CUCME integration 2. Single inbox 3. MWI 4. Call handlers 5. CUC dial plan 6. Directory handlers 7. CUC features a) High availability b) Visual voicemail c) Voicemail for Jabber 8. Voicemail networking |
| Cisco Unified Contact Center Express | 4% | 1. UCCX CTI Integration 2. ICD functions 3. UCCX scripting components |
| Cisco Unified IM and Presence | 6% | 1. Cisco Unified IM Presence Components 2. CUCM integration 3. Cisco Jabber 4. Federation 5. Presence Cloud Solutions 6. Group chat and compliance |
| Evolving Technologies | 10% | 1. Cloud a) Compare and contrast Cloud deployment models a) [i] Infrastructure, platform, and software services [XaaS] a) [ii] Performance and reliability a) [iii] Security and privacy a) [iv] Scalability and interoperability b) Describe Cloud implementations and operations b) [i] Automation and orchestration b) [ii] Workload mobility b) [iii] Troubleshooting and management b) [iv] OpenStack components 2. Network programmability [SDN] a) Describe functional elements of network programmability [SDN] and how they interact a) [i] Controllers a) [ii] APIs a) [iii] Scripting a) [iv] Agents a) [v] Northbound vs. Southbound protocols b) Describe aspects of virtualization and automation in network environments b) [i] DevOps methodologies, tools and workflows b) [ii] Network/application function virtualization [NFV, AFV] b) [iii] Service function chaining b) [iv] Performance, availability, and scaling considerations 3. Internet of Things a) Describe architectural framework and deployment considerations for Internet of Things [IoT] a) [i] Performance, reliability and scalability a) [ii] Mobility a) [iii] Security and privacy a) [iv] Standards and compliance a) [v] Migration a) [vi] Environmental impacts on the network |
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