100-890: Supporting Cisco Collaboration Devices (CLTECH)

Cisco Certified Technician Collaboration certification focuses on the skills required for onsite support and maintenance of Cisco collaboration endpoints and operating environments. Technicians in this area must be able to identify Cisco collaboration endpoint models, accessories, cabling, and interfaces; understand the Cisco collaboration software and identify commonly found software; and be able to use the Cisco Command Line Interface (CLI) to connect and service products.

The Supporting Cisco Collaboration Devices v1.0 (CLTECH 100-890) is a 90-minute exam associated with Cisco Certified Technician Collaboration certification. The course, Supporting Cisco Collaboration Devices v1.0, helps candidates prepare for this exam.  

Cisco Certified Technician Collaboration certification focuses on the skills required for onsite support and maintenance of Cisco collaboration endpoints and operating environments. Technicians in this area can identify Cisco collaboration endpoint models, accessories, cabling, and interfaces; understand the Cisco collaboration software and identify commonly found software; and use the Cisco Command Line Interface (CLI) to connect and service products.

100-890: Supporting Cisco Collaboration Devices (CLTECH)

Cisco 100-890 Exam Overview:

Exam Name	Supporting Cisco Collaboration Devices
Exam Number	100-890 CLTECH
Exam Number	$125 USD
Duration	90 minutes
Number of Questions	35-45
Passing Score	Variable (750-850 / 1000 Approx.)
Recommended Training	Supporting Cisco Collaboration Devices (CLTECH) v1.0
Sample Questions	Cisco 100-890 Sample Questions
Practice Exam	Cisco Certified Technician Collaboration Practice Test

Cisco 100-890 Exam Topics:

Section	Weight	Objectives
Collaboration Environment	35%	- Describe the VOIP infrastructure - Describe Cisco converged networks - Introduce Cisco Collaboration Technology and Solutions - Introduce Cisco Unified Communication Manager (CUCM) - Introduce Cisco Meeting Server and TelePresence Management Suite
Cisco Collaboration Endpoints Equipment and Hardware	20%	- Identify Cisco Webex Desktop Series (DX70, DX80, DeskPro) Hardware Components - Identify Cisco Webex Board (70, 70S, 85S) Hardware Components - Identifying Cisco Webex Room Kit (USB, Kit, Kit Mini, Kit Plus, Kit Pro) System Hardware Components - Identify Cisco Webex Room 55 (Single & Dual)/70 G2 Hardware Components - Identify Cisco Webex Room Panorama (70, 70D) Immersive System Hardware Components - Identifying Cisco MX (200 G2, 300 G2, 700, 800)/, SX (10, 20) Quick Set and SX80 Codec - Identify Cisco TelePresence IX-5000 Hardware Components - Identify Cisco Collaboration Peripherals hardware
Service Knowledge	45%	- Describe common network tools used with Data, Video and Voice infrastructures - Identify service-related tasks specific to Cisco Collaboration Products - Identify service-related tasks specific to Cisco IP Phones - Replace hardware due to failure or upgrade