300-810: Implementing Cisco Collaboration Applications (CLICA)

Implementing Cisco Collaboration Applications v1.1 (CLICA 300-810) is a 90-minute exam associated with the CCNP Collaboration Certification. This exam certifies a candidate's knowledge of collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients. The course, Implementing Cisco Collaboration Applications, helps candidates to prepare for this exam.

This exam tests your knowledge of collaboration applications, including:

◉ Single sign-on 

◉ Cisco Unified IM and Presence 

◉ Cisco Unity Connection and Cisco Unity Express  

◉ Application clients

300-810: Implementing Cisco Collaboration Applications (CLICA)

Cisco 300-810 Exam Overview:

Exam Name	Implementing Cisco Collaboration Applications
Exam Number	300-810 CLICA
Exam Number	$300 USD
Duration	90 minutes
Number of Questions	55-65
Passing Score	Variable (750-850 / 1000 Approx.)
Recommended Training	Implementing Cisco Collaboration Applications (CLICA)
Sample Questions	Cisco 300-810 Sample Questions
Practice Exam	Cisco Certified Specialist Collaboration Applications Implementation Practice Test

Cisco 300-810 Exam Topics:

Section	Weight	Objectives
Single Sign-On (SSO) for Collaboration Applications	15%	- Describe these types of SSO as they relate to Collaboration ◉ Integrated Windows AD ◉ Kerberos ◉ Two-factor authentication (2FA) ◉ Third-party IdP - Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions - Describe these components of SAML 2.0 and later ◉ Assertion ◉ Protocol ◉ Binding ◉ Profiles - Describe SAML SSO configuration - Describe OAuth 2.0
Cisco Unified IM and Presence and Cloud Messaging	30%	- Configure Cisco Unified IM and Presence on premises ◉ High availability ◉ Calendar integration ◉ Apple Push Notification Service ◉ Persistent chat ◉ Federation configuration (XMPP and SIP) ◉ Centralized Cisco Unified IM and Presence ◉ Hybrid Message Service - Troubleshoot Cisco Unified IM and Presence on-premises ◉ XMPP ◉ High availability ◉ Calendar integration ◉ Apple Push Notification Service ◉ Persistent chat ◉ Federation configuration (XMPP and SIP) ◉ Message Archiver Service
Cisco Unity Connection	30%	- Configure these in Cisco Unity Connection ◉ Call handlers ◉ Voicemail transfers and greetings ◉ Routing rules ◉ Distribution lists ◉ LDAP integration - Troubleshoot these in Cisco Unity Connection ◉ Call handlers ◉ Voicemail transfers and greetings ◉ AutoAttendant ◉ Routing rules ◉ MWI - Implement toll fraud prevention - Troubleshoot Cisco Unity Connection integration options with Cisco UCM - Describe digital networking in multicluster deployments in Cisco Unity Connection
Application Clients	25%	- Configure DNS for service discovery - Troubleshoot service discovery - Troubleshoot Cisco Jabber and Webex App phone control - Troubleshoot Cisco Jabber and Webex App voicemail integration - Troubleshoot certificate validation - Describe the Cisco Unified Attendant Console Advanced integration - Troubleshoot Webex App functions ◉ Login process ◉ Call signaling ◉ Voice/video quality