Your Journey to the All-New Webex

All-New Webex

At WebexOne, we launched new programs to support and work through how current Meetings and Jabber on-premise customers can update to the all-new Webex.

Over the past year, we all experienced how the workplace fundamentally changed, and how connecting with our work colleagues, regardless of where or how you work, is vital to continuity. Today, users need the capabilities to work remotely, collaborate with their teams effortlessly and work together regardless of time zones. Workloads must come together to allow for this seamless collaboration experience.

These new update programs outline steps for how customers can update from Jabber on-premise IM/P to secure Cloud Messaging and move from a standalone Meetings experience to a full modern collaboration solution, all contained within a single application.

For those customers who wish to remain with Jabber on-premise Messaging and in a standalone Meetings application we will continue to offer both these solutions.

Supporting Your Journey

Whether you are updating from Jabber or Meetings, the team at Webex has developed supporting sites to guide you on your journey. Let’s jump in to unpack what is available for you.

Deployment Steps

On these sites, we have published a detailed journey map outlining the steps to update from Jabber or Meetings to Webex. Some steps are mandatory while others will be optional, depending on your organizational needs you can choose which steps are right for you, and our technical guides and deployment documents will support the steps through the update to Webex.

Technical Workshops

Webex experts will lead multiple live technical enablement workshops walking through each step on the update journey. You will gain deep insights from our subject matter experts, who will be on hand to answer your questions throughout the workshops. We appreciate that it can be difficult to take time out of a busy day to join live sessions, so we are recording all workshops and will make them available in short, snackable videos for you to dive into on your own time. 

Gaining Analytical Insight

To help with your update, we have outlined details on how you can use Cloud Connected UC to gain deep analytic insights to your existing on-premise usage. These insights will provide you with the right views to help drive decision making and build a timeline for a move to Cloud.

When you land on Webex, you will see that by using Webex Control Hub as single-pane-of-glass to manage your collaboration portfolio you can gain fresh insights into how your users adopt these innovative solutions to increase productivity and get more done quicker.

End User Adoption

As you begin to rollout Webex to your organization, we recognize that you will want to communicate the update to your users. We have built launch kits to support this announcement to your teams. These packs include project blueprints and digital campaign assets such as email templates, quick start guides, videos & product images. Along with our live adoption masterclasses, you will have all you need to have a successful adoption of Webex.

IT & User Community

Underlying all our support, is a thriving and active IT and User Community. Here you will find the means to engage with and learn directly from Webex experts. You can also collaborate with your peers, hear from thought leaders and learn about exciting new announcements from the Webex team.

Bringing it All Together

By combining Meetings, Calling, Messaging, Whiteboarding, File Sharing, and with our award-winning Room and Desk Devices, Webex offers all the essentials for getting work done together, faster, and easier than ever before.

With enterprise calling backed by Unified Communications Manager, your users will enjoy the same rich calling experience as in Jabber whilst using the calling infrastructure already deployed within your organization. Meetings customers moving to the new Webex, will continue to have all the capabilities and with pre- and post-meetings experience, there will never be a moment to miss a conversation.

Find Out More

Find all the details on these program on our dedicated sites supporting both the Jabber and Meetings journeys to Webex. These pages will provide you with everything you need to get started and to make the move to your new all-in-one Collaboration solution as easy as possible.