Cisco UCCED Exam Description:
This exam tests a candidate's knowledge of design considerations and guidelines for deploying Cisco Unified Contact Center Enterprise (Cisco Unified CCE) solutions. Cisco Unified CCE is part of Cisco Unified Communications application suite, which delivers intelligent call routing, network-to-desktop computer telephony integration (CTI), and multichannel contact management to contact center agents over an IP network.
Cisco 500-440 Exam Overview:
- Exam Name: Designing Cisco Unified Contact Center Enterprise
- Exam Number: 500-440 UCCED
- Exam Price: $300 USD
- Duration: 75 minutes
- Number of Questions: 65-75
- Passing Score: Variable (750-850 / 1000 Approx.)
- Recommended Training:
- Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) 2.0
- Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) 2.0
- Deploying Cisco Unified Contact Center Enterprise (DUCCE) 2.0
- Exam Registration: PEARSON VUE
- Sample Questions: Cisco 500-440 Sample Questions
- Practice Exam: Cisco Unified Contact Center Enterprise Specialist Practice Test
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