How AI is Changing the Game For Knowledge Workers

Have you ever wanted to ditch your mobile device, step back into the pre-internet everywhere era and pop on a Depeche Mode cassette? Yeah, me either. But for knowledge workers dealing with a constant stream of notifications and requests, stepping back a few decades might seem like a...

Continue reading

Finding From Our Research Show Cognitive Collaboration is Needed and Wanted Now

• 
• 

PrevNext

For many business professionals, meeting collaboration tools have become critical to accomplishing their core goals and tasks every week. But are they effective enough? Cognitive Collaboration Tools Cisco recently partnered with Dimensional Research and surveyed 1501 business professionals globally from companies of all sizes on their use of...

Continue reading

Bringing Reality to the Cognitive Contact Center

• 
• 

PrevNext

Artificial Intelligence, Cloud Analytics, and Collaboration Create Cognitive Experiences in the Contact Center Every interaction between your contact center agents and your customers is a reflection of your brand – positive, negative, or neutral. According to a study by PwC, in the U.S. one bad experience alone will...

Continue reading

Webex: Create Smarter and More Personalized Meeting Experiences

• 
• 
• 
• 
• 

PrevNext

We unveiled some new, innovative features that automate and simplify steps in the meeting process, so you can make the most of your meeting time. We want to improve the meeting experience for everyone — from the host, to your attendees, and even IT. Our goal is to...

Continue reading

Cognitive Intelligence: Empowering Security Analysts, Defeating Polymorphic Malware

• 
• 
• 
• 

PrevNext

In psychology, the term “cognition” refers to a human function that is involved in gaining knowledge and intelligence. It helps describe how people process information and how the treatment of this information may lead to various decisions and actions. Individuals use cognition every day. Examples as simple as...

Continue reading