Automated Service Assurance at Microsecond Speed

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For communication service providers (CSPs), the network trends of cloudification, open, software-based infrastructure, and multi-vendor environments are a double-edged sword. On the plus side, these trends break the long tradition of vendor lock-in, freeing service providers to mix best-of-breed solutions that provide competitive advantages.But with that freedom comes...

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An always-on strategy to find extraordinary talent for CX Centers Americas

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Cisco is widely recognized for helping companies transform. To give our customers a solid foundation to achieve their digital transformations, we have improved our workplace, services, supply chain and security. Ours is a journey to drive workforce innovation, as part of our own digital transformation.Recruiting extraordinary talent is...

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Public Sector: Five Steps to Accelerate Digital Transformation Towards eGovernment

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If the past two years have taught us anything, it’s if, given the chance, we’ll choose the ease of clicking a button or an automated service over waiting in line any day. Renew my driver’s license online instead of going to the Department of Motor Vehicles? Yes please!...

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Using INFRAM to Modernize Today’s Healthcare

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Healthcare has been digitally transforming during the past several years, but it is now happening at such speed and scale, it is driving convergence of technology and business strategies like never before. From demands on clinicians to integrate technology into their workflows and leverage data insights in real-time,...

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Introducing Success Track for Data Center Network

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The pace of digital transformation has accelerated. In the past year and a half, business models have changed, and there is a need for enterprises to quickly improve the time taken to launch new products or services. The economic uncertainty has forced enterprises to reduce their overall spending...

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Revolutionizing Customer Engagement and Collaborative Development

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Our customers are looking for ways to simplify management of their Cisco devices and adopt new technologies faster while maintaining strong security across their environment. They are facing challenges in locating the right information necessary for deployment, obtaining access to the right resources, gaining visibility into their assets...

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Building Adaptive IT that Runs at Market Speed

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The challenges of 2020 have pushed the reset button on nearly every aspect of business, including the way you work, operate, and deliver products and services. As organizations work toward recovery and growth, there needs to be a focus on creating an adaptive IT environment.Why adaptive IT? New...

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The Must-Know Techniques to Prevent IT Downtime

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Everyone in IT knows the feeling. It’s the little voice in your head that pings you out of nowhere, and asks:“Have I covered everything? Are we as prepared as we should be for an outage? How much does our resiliency plan have to change?”You’re certainly not alone. Over...

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Get Back to a Safe Workspace Faster with Cisco CX Location-Based Analytics

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The advent of COVID-19 has affected the way people live and conduct business. It has necessitated new business and epidemiological practices for ensuring business continuity. Many businesses and institutions around the world have moved from absorbing the effects that lead to most workspaces being shut by enabling their...

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6 Essential Elements of Your Managed Detection and Response Lifecycle – Part 2

This is Part 2 of our series on developing a managed detection and response strategy. If you missed Part 1, catch up here. In the first part of this blog, we discussed the growing trend of remote work, how organizations have adapted to new working styles, and how...

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6 Essential Elements of Your Managed Detection and Response Lifecycle – Part 1

We’ve seen a sharp increase in the number of organizations growing their remote workforces over the last decade. In fact, at the start of 2020, the number of remote workers in the U.S. stood at 4.7 million, which represents 3.4% of the population. The advent of cloud, multi-cloud,...

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